Pun of the day:
I like receiving letters because i like to be kept posted.
I’m very angry.
Today i went to the post office to send one of my Wardrobe’s item off to a reader in Miri, Sarawak. Long long time ago when i first started Cheesie’s Wardrobe, it only took me about RM4+ for Pos Laju delivery to peninsular Malaysia and RM5+ to east Malaysia. Few months ago, they have imposed this stupid 10% “Surchaj Bahan Api” (fuel surcharge), without a solid reason (petrol got increase again meh?).
Then fine, because all these while i reckon Pos Laju has been pretty efficient in delivering parcels (on time, no omission or damage), so i stick to it, even though it’s getting more and more expensive.
THEN TODAY!!!
A tube top (0.126kg) to Miri cost me RM freaking 7.53!
So i asked the staff why is it so expensive, she answered that there’s some surcharges blah blah blah so the price increased yada yada yada.
YET ANOTHER SURCHARGE?
Gao mei?
ON TOP OF THAT.
She added that it will take an additional 4 days for my parcel to reach the destination.
WHY SO LATE?!??! It always takes only one day to reach any location in Malaysia, that’s why i pay so much for Pos Laju.
Now 5 days wor?
Might as well call it POS LAMBAT! Wtf.
She never explained why is there a 4 days delay in delivery. Naturally i thought of the recent flood incident lo.
But is that even an excuse?
Their postmen have to swim across the flood meh?!??!
Then i said to her, i might as well use normal post, since Pos Laju also taking so long.
She replied, “Oh, all post also the same, have to wait for 4 more days la!”
(Meaning if normal mail takes 5 days to reach Sarawak, now it takes 9 days).
Mosquito also sleep la, 5 days! Siao. What if i want to courier Roti Boy over? Mai busuk liao?
Summore their Pos Express claims “Gerentee sampai esok”. Sampai their head. I go to Pos Malaysia website, they never mention anything about the extra surcharge, the delay (oi at least give an explanation!), the extra extra surcharge. They never even update their postage rates.
What kind of Pos is it?
Why our country liddis one? When they make a mistake, they do no explain, and it’s our fault anyway anyhow anycheese, and summore make us PAY EXTRA for their lousy service!!!
See, if your company has a glitch in service, do you apologize frantically then maybe compensate your customers (in whatever way la, make the charges cheaper, give free gifts, patronize kao kao also can), or do you make you customers pay more to cover your mistake???
&@!^^@!%!!$
I definitely, definitely think RM7.53 is too much a postage fee for a 0.126 KG top you buy from a cheesy website (imagine if you buy a pair of 1kg shoes!). Even i myself won’t pay that much. My dear Cheeserlanders! I will bear for their dumb, stupid, foolish, dim-witted, imbecilic, oafish, moronic, idiotic, obtuse action, and charge a measly RM5 postage fee* for the items you buy.
Please continue support me. Thank you.
*Subject to item’s weight hor.
June 13th, 2007 at 4:06 pm
I feel you Cheesie. Not only Pos Malaysia lah, almost every single Government and GLC company also lidat one leh. They give loads of excuses….but never solve the fundamental problem. Suck our tax dry, and give us hopeless service lidat.
“First world country hires first class professionals. 2nd world country hires 3rd world workers.”
June 13th, 2007 at 4:23 pm
Cheesie, the fuel surcharge applies to every shipping company. I’m using other shipping companies and they too have included the fuel surcharge. It’s an agreement between all courier services (they have an association) and has started imposing the surcharge.
June 13th, 2007 at 5:43 pm
another sohainess act from government
they are the only government company that have profit, now they duin this?
good luck malaysia
June 13th, 2007 at 6:24 pm
when it comes to malaysian government….one WORD!!! they are freaking USELESSS!!!!!!! to the max!
nothing but money and nonsense in their mind!!!
June 13th, 2007 at 6:54 pm
Lol! Aiyar… I’m feeling very angry for you! I wanted to send a V-Day present over to Sabah to surprise my bf because he was back in Sabah for holiday, but it took them 3 weeks… By that time my bf was already in Sydney with me! So now, I guess the present is still in the giftbox for his parents back home to admire!
That’s PosSuperLambat lor!
I suggest you find another courier option lor, since your things are important. Don’t let PosSuperLambat ruin your credibility, simply.NOT.WORTH.IT!
P/s: I went back to the Post Office to ask them what happened to my parcel, they asked me, “Sabah mana? Pedalaman ke?”, in an extremely rude manner. Absolutely no lor, if Kota Kinabalu is pedalaman then I’m speechless! Btw, if they cannot send stuff to kampung areas then dont say “Dijamin Sampai Esok” right? Plus, NEGATIVE ba-zillion points for customer service!
June 13th, 2007 at 6:55 pm
oh man this really sucks =.=
June 13th, 2007 at 7:17 pm
Then why not use other courier services?
June 13th, 2007 at 7:52 pm
other courier expensive
should change to “di jamin sampai mampus”
June 13th, 2007 at 8:18 pm
Cheesie, same thing happen to me, i sent a letter to kl from kl by using pos express until today (the third day) also not yet arrived -_- really dont know what happen to my letter….
June 13th, 2007 at 9:28 pm
i experienced that too… =.=
n i think we all need to used to it…
bcoz we are living in M’sia… XD
btw may i link your blog with my blog ?? =D
June 13th, 2007 at 10:02 pm
don’t tell me this is your first time living in malaysia. lol…
accumulate your wealth… and leave when the time is right… hehe…
June 13th, 2007 at 10:14 pm
Maybe Pos Laju kaotim with DHL. Push business to DHL and share some profits.
June 13th, 2007 at 10:19 pm
this is bodohland, wat do u expect ?
June 13th, 2007 at 10:39 pm
Hi Cheesie,
Heheh … just what i said last time. Its not Poslaju but PosLambat. Thats why i seldom use them.
June 14th, 2007 at 12:06 am
kakak cheesie,
lu mau stay sini, lu kena bear with diorang mia attitude la
mareisha bolehz ~
June 14th, 2007 at 1:43 am
is memang like that 1…
see de so call mahkamah??how much money dumb inside alr still aso like here got lubang there got lubang
June 14th, 2007 at 2:48 am
Hi Cheesie, Got to say I dont want to be postman near you right now. Here in usa all post rates went up, Now instead of .39 cents you pay .41 cents to mail a letter. and .24 cents for postcard. Hard to keep cost down, maybe you will think of cheaper shipping method. Peace, Luv U
June 14th, 2007 at 4:53 am
Dear Ringo,
I sent a parcel to Perak a few months back via registered mail. Took a frigging month to reach!!!! 9 days is clearly an underestimation! :S
June 14th, 2007 at 9:47 am
wah RIngo Chang, dont get so angry lar after got rinkles……….
But the post had always been like that lar, if you are not happy with their service , then change courier service company lor…………thats only this much we as consumers can do, cuz gov policies even how bad it seems we need to follow lar……….
June 14th, 2007 at 10:22 am
Athough they r privatise already, but they r still following the old style, old pattern, old motto ” Customer owe them”, ” Customer is so not right”……..Fxxx this kind of company….i don wan to say who……T.M, T.NB, P.os LAMBAT…They r seriously inefficient…..Why they can never improve? Wait till i become the CEO….LECTURE all those inefficient staff….although i am not rich, but sometimes i rather pay more for some better service…
June 14th, 2007 at 11:27 am
Why didn’t complain at their website?
I always filed for complaints there whether they read it or care about it or not. It’s my right. >=(
June 14th, 2007 at 11:42 am
Not only for posts, what happen is, I really feel suffocating living in this country, can you imagine how much we have to pay for tol? They increase and yet I don’t see how it helps smoothen the traffic! It’s still jam like no others, and I used to pay RM1 in One Utama, and now? I’m working in KLCC area, where can I park my car safely with low charges?? it’s so difficult… Boss, please increase my salary…
June 14th, 2007 at 11:56 am
Hahahah… I’m actually going back to Miri on Monday. Could have helped you to pass it along, since Miri is so small.
June 14th, 2007 at 1:15 pm
All GLCs sucks !! Just bunch of incompetent jokers! Oh ya, Msia Boleh!
June 14th, 2007 at 2:10 pm
Whoa. Mahalnya. What kinda freaking heavy tube top was that! Chain mail kah.
June 14th, 2007 at 4:02 pm
Well since they stated “Gerentee sampai esok” maybe you can sue them for fraud of misleading customers. LOL.
June 14th, 2007 at 4:12 pm
u from miri? i got friends from miri too wei
June 14th, 2007 at 5:57 pm
Yea, its kinda expensive these days. And you get shitty service if you’re posting it overseas.
June 14th, 2007 at 6:31 pm
regardless which department, as long as it is part of government set up, you are guarantee bad service and bad treatment and absolutely not apologatic at all
June 14th, 2007 at 7:46 pm
A POSTAL service that takes advantage of the fact that they can monopolize the postal industry and the poor residents of malaysia will just have to take whatever silliness they hand us.
June 14th, 2007 at 7:51 pm
hey cheesie…i’m here to ask abt the kenko plum tat u used to advertise last time. Do u still sending those plums if i order from u? or can u tell me where to get it from? thks a lot..
June 14th, 2007 at 7:53 pm
Hehehe….. i abandon “Post Lambat” Service since 5 years ago, look for some other company to serve your business, you will be surprise pricing similar, service much more better and they speak English,mandarin, Hindu…….bla bla bla…
June 14th, 2007 at 8:39 pm
Ya Ringo, why not sue them and ask for compensation for their claim of dijamin sampai esok?
its misleading customer if they cannot deliver. That way they dont pway pway claim sampai esok and put mungkin sampai instead.
June 14th, 2007 at 9:54 pm
try fedex or DHL nex time…
June 14th, 2007 at 9:59 pm
When I was reading this I was thinking about Streamyx. It died on me for two weeks. Rm 33 fly away. I even found myself dreaming of applying for citizenship in a country where the internet line is super fast and will never die on me.
I guess the anger you feel is probably similar to my feelings for the past two weeks.
June 14th, 2007 at 11:04 pm
trust me, everybody try shout out ‘ malaysia boleh ‘ 5 times a day…tat will help make our country a better place to live.
June 14th, 2007 at 11:19 pm
maybe it take longer now because they have to drive around to look for cheaper gas LOL
June 15th, 2007 at 3:45 pm
hey cheesie! you should go to the post laju website n write an official complaint! or better still, write a letter to them using their own service n see how long it takes!
June 15th, 2007 at 9:03 pm
wow…seems like everybody is a victim of the imcompetency of our Glorious Nation of Wawasan 2020!!!!
reiterating what our dear leaders said in the parliament,”if you dun like it here, then leave!” hahahaa…….(what a jerk)
this is our country, like it or not. Exercise our rights, voice our displeasure thru the rite channels, and help improve this country.
agree?
June 15th, 2007 at 9:06 pm
Malaysian services are hopeless. Shame to the country LOL>
June 15th, 2007 at 9:10 pm
Dear Ringo~ dun angry dun angry, the parcel safely arrived here… i just received it by this afternoon.. luckily the PostLambat din sink for tat parcel… but~ i shocked when i saw the price of the shipment fees~ alamak~ really expensive la~ how come how come?
June 15th, 2007 at 9:20 pm
“Cheap is good, but good cannot be cheap”
So far I don’t have problems with Pos Laju except the part that I have to personally claim the item from the office in Sentral. Come to think of it, their service is better now compared to 4 years ago where I actually lost a lens thanks to them. But that’s in the past and a friend of mine sent his lens from Kuching to me for cleaning and item did actually arrive in it’s box.
Unfortunately diesel ain’t cheap anymore, that explains the surcharge.
Unless you are paying two to three figures just to courier stuff via private ones especially UPS in the same peninsular, it’s relatively not bad paying RM 7.53 for courier service to another state across the sea, isn’t?
June 16th, 2007 at 1:59 am
it’s a way of life in Malaysia…
poor services have always been associate with Malaysian
July 25th, 2007 at 10:03 am
Really is the stupid Pos laju…Make lost my thing during transaction…and charged more than the standard rate….when i was received my parcel…the box is openh…so how can trust of this malaysia goverment service…
August 6th, 2007 at 7:51 pm
Hey…. something New to me again
Here is the latest that happened this morning.. Mr. Pos La Ju came and apparently no one in, guess what? Mr. Pos La Ju decided to stick a 12 by 30CM slip at my gate… hmmm… isn’t it wonderful so that I won’t miss it.
Anyway it rain
and I could not read a thing :(, what was worst, the super glue they use were like those applied on illegal parking and now my gate is affix with PosLaju.
August 9th, 2007 at 1:28 pm
hey..
the friend send the gift by pos laju lah
around one week also cant get it
yyy eeee
October 12th, 2007 at 12:05 pm
My seller sent me the parcel using poslaju on 5/10/07 until today 12/10/07 still haven received the parcel. They should change the name to POSLAMBAT!!!!
February 10th, 2008 at 10:36 am
aiks, should call pos lambat! it took a week delivered my house..
poor services..
August 5th, 2008 at 3:22 am
Haha… reminded me of my experience of POSLAJU.
Kindly check out my experience..
http://keongideology.jcizz.com/poslaju-my-ass/